1) What is your typical project? And how does that compare to my project?

It's important to know that a contractor can handle your project and has experience in similar projects. Does the contractor have too much work to devote time to your project? Are they able to work with the scale of your project?

2) Who will be in charge of my project? In other words, who is my main contact within the construction company?

Talk to the person with whom you'll be working during this construction project. Is he or she reliable, forthcoming and trustworthy? Does he or she return your phone calls? Establishing a communication system and a relationship between you and this person will greatly enhance your construction experience.

3) Is there an escalation cost clause in my contract? Am I wiling to pay if costs rise and how much?

Many contractors include an escalation cost clause in their contracts, which acts as a sort of safety net in the construction supply chain. The fluctuating costs of concrete, rebar, steel, lumber and labor are pressing concerns within the industry. Make sure you understand your contract and discuss this clause and its implications.

4) Who are the company's references or past customers? How much experience does the contractor and the company have?

Take note how willing the contractor is to provide references. The biggest part of this question is not simply procuring the information, but using it. Contact past customers and see what they say about the company. If a complaint is consistent and reliable, do some more research- even consider discussing it with the contractor as part of that research.

5) What are some things that could go wrong or could change during the course of my project and what will they do in those cases?

Do you have a schedule for your job and how essential is it that your construction is completed on schedule? There are, of course, an infinite variety of things that can, and will, go wrong in the normal construction process. That's why you need a contractor with sufficient experience in the industry to form a contingency plan and deal with issues promptly.

6) Is the contractor bondable (properly licensed, insured and bonded)? With what insurance company and what are the limits of their insurance? What is the company's credit history? How open are they in disclosing this information?

The financial stability of the company is vital to the success of your project. Many contractors willingly disclose their basic financial information and reputation to customers. Just make sure you're not without this vital information before you begin a project.

7) What services are included in the contract or stated bid price and which ones are extra? Also, what services does the contractor offer in comparison to other companies?

Certain items such as permitting costs or impact fees may not be included in base bid prices. lt's important to know what is and isn't included in a price. That information is normally listed on the proposal, so read it carefully. Also, contractor services such as design-build construction and value engineering are opportunities that may save you time, money and other problems. Talk with your contractor about his or her services, and which ones may be applicable to your project.

8) What should I expect after the contract is signed?

When will work begin? This also goes back to the scheduling process. How long does the average permitting process take in your area? What are some preconstruction concerns that may arise? Your contractor should be able to explain these things to you.

9) Are there any special building codes/property regulations with which I must comply in this project and how does that affect construction?

This is a question best asked before you purchase property on which to build but, you absolutely must be aware of any restrictions before you begin planning and permitting your project. This will save you invaluable time up front with your architect, as well as during the permitting and building process. Take into consideration relevant zoning laws and environmental regulations.

10) What is the contractor's reputation in the community?

Besides checking the contractor's references, look up the contractor's license online and check for complaints or suspensions against the contractor. Many owners never know this resource is available to them, but most states keep a database on all registered and licensed contractors.


The answers to these 10 questions should help you to better understand your contractor, as well as the construction process.

At WEB Construction, we offer a solid reputation of customer service, financial stability and honest hard work in the commercial construction industry. lf you are considering a commercial building project and have questions about the process, please don't hesitate to contact us. Building client satisfaction is our goal! Don't forget that our ability to self-perform many tasks can ease your burden and push to get your job completed more efficiently.

DESIGN/BUILD I GENERAL CONTRACTING | DEVELOPMENT | BUILD-LEASE I RESTORATION

WEB CONSTRUCTION, INC.
320 St. Andrews Drive I Suite 100 Mankato, MN 56001
TEL (507) 387-1667 FAX (507) 388-1600

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